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Recently, I added a new step to my kaizen event standard work.
This may be a blinding flash of the obvious, but while leaders typically work hard, it’s a different type of work. Most leaders are engaged in a lot of firefighting.
The best intentioned try to apply PDCA as well as SDCA (standardize-do-check-act), but often fall far short on the check side. Of course, this means that the likelihood they will act/adjust appropriately is slim.
During the 1970's and 1980's, Fram oil filters used to run TV ads that featured a mechanic with a rather dour look on his face.