Jul 27 2011 6 Undercover Hospital Sensei's Diagnosis - "Healthcare is Broke" [guest post] By markrhamel Normally, I introduce the guest post author at the conclusion of the post. However, this one needs a little pre-post explanation. Believe me.Book ReviewLean Learninghealthcaretime observations
Dec 19 2010 2 Lean Management Systems and Actionable Empathy...or, "How Was Your Day?" By markrhamel We have all experienced significant stress. You know, the feeling that you're treading water after just being dunked by more than a few unforgiving waves... and more waves are coming...and it's dark.Lean Management Systemdaily accountability processhealthcare